Ciptex Services on G-Cloud 8

Press Release
August 10, 2016

Key Ciptex Services Now available through G-Cloud 8 Digital Marketplace.

It is with great excitement and delight that we announce two of our core services, Hermes Cloud Contact Centre and Apollo PBX are now available to procure through the G-Cloud 8 Digital Marketplace from the Crown Commercial Service (CCS).

Our Framework agreement with CCS supports the Government’s policy to centrally manage the procurement of common goods and services through an integrated commercial function at the heart of government. Both Hermes Cloud Contact Centre and Apollo PBX can be used by organisations across the UK public sector including central government, local government, health, education, devolved administrations, emergency services, defence and not-for-profit organisations to increase productivity while reducing overall costs. These services are fully EU compliant and provide easy access to productivity enhancing telephony and contact centre products, saving organisations time and money while enhancing the productivity of their workforces.

You can find our services on the Digital Marketplace:

Hermes Cloud Contact Centre

https://www.digitalmarketplace.service.gov.uk/g-cloud/services/500023126915847

Apollo (IP-PBX) Telephone System

https://www.digitalmarketplace.service.gov.uk/g-cloud/services/376503558647722

About the Crown Commercial Service (CCS)

The Crown Commercial Service (CCS) has brought together Government’s central commercial capability into a single organisation, amalgamating Government Procurement Service with other commercial teams from the Cabinet Office and central government departments.

CCS is an executive agency of the Cabinet Office and operates as a trading fund under the Government Trading Funds Act 1973. Their remit is to work with both departments and organisations across the whole of the public sector to ensure maximum value is extracted from every commercial relationship and improve the quality of service delivery.

The CCS goal is to become the “go-to” place for expert commercial and procurement services.

With both service delivery and advisory capability, services include contract management and supplier performance management to ensure that the Government acts as a true, single customer; freeing up individual organisations to focus their procurement expertise on what is unique to them.

About Ciptex

Ciptex provides Cloud Communications Solutions to Contact Centres, Enterprise, and businesses across the globe. With Award-Winning Communications Solutions delivered end-to-end from Iris - Our Communications Cloud, Ciptex delivers bet-of-breed telephony to businesses that demand more. 

Formed in 2006, Ciptex is a pioneer in the field of Cloud Communications.  Over the last 10 years we have learnt a great deal about how to successfully deploy, secure and support real time, mission critical voice services. We have consolidated this experience in Iris, which integrates Telephony and Contact Centre applications from leading vendors, hosts them in a secure Cloud environment and delivers them as-a-Service to customers worldwide.

By providing Communications as a Service from Iris Cloud, we give our customers the functionality of leading products, and the flexibility to work anywhere, with no loss of productivity. Combined with the ability to start and stop services on-demand, our solutions genuinely lower cost, rationalise processes, and improve how businesses operate - The right resources, when you need them, and where you need them.

With experience across the UK, Europe, North and South America and Africa, with clients ranging from SME’s to Central Government and The NASDAQ, Ciptex is fast becoming a leading supplier of Cloud Communications Solutions to Contact Centres and Businesses across the globe.

Ciptex - Do More, Pay Less, Without Stress.

“Ciptex has gone from strength to strength. We’re so pleased to be accepted onto Digital Marketplace from the CCS. This represents a real progression for the Company. We’re excited to showcase our capabilities to the UK Public Sector and Government and look forward to opportunities to discuss our solutions in more detail.”- Mubin Khan, Marketing Manager, Ciptex.

Please contact us if you would like to know more. 

Kind regards

Steve Walker

 

 

Steve Walker
Steve is Head Honcho at Ciptex. He has over 25 years’ experience in Telecoms and IT and has held senior positions in public, private and VC backed companies in both the UK and Ireland. At the age of 27 he started his first business, Direct Voice & Data Ltd and was a semi-finalist in Entrepreneur of the Year 2000. The business was acquired in late 2000 by Convergent Communications Plc where Steve became Sales Director, before becoming Divisional Director for Azzurri Communications. In his last role, Steve was MD of Avaya partner and Systems Integrator IP Integration, specialising in Enterprise and Contact Centre solutions. Along the way Steve has also founded and sold a telecoms business specialising in Contact Centres in Ireland. In addition to competitive sports and Motorsport, Steve is passionate about the benefits that Hosted Solutions can provide when correctly designed and implemented.

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